We will make every effort to match your order exactly, meaning color length and texture. All of our hair is 100% virgin human hair and each piece comes from separate donors which means our material hair color can range from 1b to 2. Special colors can be purchased upon request, these are called custom orders which will take 5-8 business days to ship if they are not in stock. If you are not satisfied with the color or texture we will exchange your hair or give you a refund within 15 days after purchase, only if the virgin human hair is unused, not washed, and in its original packaging.
Bulk orders return or exchange will be made within 30 calendar days.
Payment terms are always 100% upfront. We accept all major credit cards and/or you may use your Paypal account to make payments as well. Your credit card will be charged as soon as your purchase is made.
If your product is out of stock or unavailable we will contact you the same day to see if you would like to purchase a similar product. If not we will fully refund your money immediately.
Exchange or Replacement
If you receive a product that is defective you may contact us within 7 calendar days from the date of purchases so that we may address the issue promptly. You must return the hair to us and at that time we will determine if the hair is indeed defective. If so we will exchange the hair or refund your money. Notice no hair will be exchanged or refunded if it is damaged by chemicals or the use of bad products. Hair must be unused and in its original packaging.
We don’t allow or permit any entities to contact or retrieve your personal information from our site visitors or customers. Missy Hair Boutique will only use your personal information strictly for the purpose of executing your order. We do not share information with outsiders. If you have any questions feel free to contact me.